Privacy Notice
Privacy Policy
This notice explains how information is handled when authorized company users access the Company Portal.
Overview
The Company Portal helps authorized company users access company data, documents, and operational modules. PBS Group powers and maintains the platform, while portal access and data use remain tied to each company context and administrator-approved permissions.
Data we process
We may process account identity, company association, email address, role and permission settings, login sessions, security logs, audit records, and activity related to portal modules.
How we use data
Data is used for authentication, role-based access control, portal operations, security monitoring, audit trails, support, troubleshooting, and protecting company information.
Company administration
Company administrators may manage user access and review activity that is relevant to company operations, account security, compliance, or support requests.
Sharing and disclosure
Portal data is not sold. It may be shared with authorized company administrators, platform operations teams, service providers that support the portal, or when required for legal, security, or compliance purposes.
Retention
Account, access, and activity records are retained while the company relationship or user account remains active, and longer when needed for audit, security, legal, or operational requirements.
Security
The portal uses role-based access, session controls, administrative permissions, and audit logging to help protect company data from unauthorized access.
Requests and support
For access, correction, deactivation, deletion, or privacy-related requests, contact your company administrator or the Company Portal support team.
Service Terms
Terms of Use
These terms describe the expected use of the Company Portal by authorized company users.
Usage scope
The Company Portal is provided for approved company work only. Access is granted by company administrators and may be limited by role, module, company policy, or operational need.
Authorized access
Users may access the portal only with approved company credentials. Accounts must not be shared, transferred, or used by anyone other than the assigned user.
User responsibility
Users are responsible for keeping login credentials secure, using the portal for legitimate company purposes, and reporting suspected unauthorized access or account misuse.
Company data
Company data, documents, employee information, and operational records must be accessed and handled only according to assigned permissions and applicable company policies.
Monitoring and audit
Login activity, module usage, document access, and administrative actions may be logged or reviewed to support security, compliance, troubleshooting, and operational accountability.
Restricted activities
Users must not attempt to bypass access controls, access another company context, disrupt portal services, upload harmful content, or use the portal for unauthorized purposes.
Access changes
Access may be updated, suspended, or revoked by company administrators or platform operators when required for security, operational, compliance, or account management reasons.
Support
For sign-in issues, access changes, or questions about permitted use, contact your company administrator or the Company Portal support team.
Security
Security
Security practices that help protect company access, portal activity, and business data.
Security overview
The Company Portal is designed for authorized company access. Access controls, session handling, audit records, and administrative permissions help keep company data available only to approved users and roles.
Account protection
Users sign in with registered company credentials. Access should be protected with strong passwords and handled only by the assigned account owner.
Role-based access
Portal modules and records are limited by assigned roles, company scope, and administrator-approved permissions.
Activity logging
Login events, document access, module usage, and administrative actions may be recorded to support audit, troubleshooting, and incident review.
Administrative controls
Company administrators can manage user access, review relevant activity, and request changes when users move roles or leave the company.
Incident handling
Suspected account misuse, unusual activity, or unauthorized access should be reported to the company administrator or support team as soon as possible.
User responsibilities
Users should keep credentials private, sign out on shared devices, avoid storing passwords in unsafe places, and report lost device or account concerns quickly.
Support
Support
Guidance for sign-in issues, access requests, account changes, and portal assistance.
Where to get help
Most access and account questions should start with your company administrator because portal permissions follow your company role and internal approval process.
Sign-in issues
If you cannot sign in, confirm that you are using your registered company email and the correct password. If the issue continues, contact your company administrator.
Access requests
Requests for new modules, role changes, document access, or company data access must be approved by the responsible company administrator.
Password assistance
If you forget your password or suspect your account is compromised, contact your company administrator for reset or account review.
Data questions
Questions about company data, document contents, employee records, or operational records should be directed to the responsible company team.
Technical support
For browser issues, page errors, or portal behavior that looks incorrect, provide the page name, time of issue, screenshot if available, and your company email.
Response path
Your company administrator may escalate verified technical issues to the Company Portal support team when platform assistance is required.